One of the fantastic aspects of the Facebook Messenger application is how it organizes messages you acquire – directing communications from unfamiliar individuals into a Spam folder to maintain your primary inbox uncluttered.
Certainly, there may be instances when a critical message is mistakenly directed to your spam folder, or instances where you desire to review these messages for anything of interest – this is where this guide is useful.
3 Steps to Locate Filtered and Restricted Messages
The initial action is to launch your Messenger app – the center of all communications you obtain on Facebook.
Next, adhere to these three instructions…
- Press the menu icon in the upper left corner, represented by the three horizontal lines
- Choose ‘Message Requests’ from the emerging menu
- You’ll notice two sections: ‘You May Know’ and ‘Spam’. The restricted messages are usually categorized under the ‘Spam’ section, as they originate from individuals Facebook has not associated with you and your profile. Tap each message to access it
Once a message is accessed, several options appear at the bottom of the screen. These options are ‘Block’, ‘Delete’ or ‘Accept’. You are unable to reply to the message until one of these options is selected.
By blocking the message, the sender is also blocked and prevented from contacting you again.
Deleting the message will eliminate it from your Messenger app entirely.
Accepting the message shifts it into your primary inbox, allowing conversation initiation.
Controlling Your Messenger Inbox
And there you have it! It’s your decision how to handle restricted spam messages – whether to relocate them to your inbox, delete, or leave them untouched.
Messages labeled under ‘You May Know’ often come from people associated with a Facebook page you manage, or those with common friends. The default list you view upon opening your Message Requests is this, as they are likely communications Facebook anticipates you prefer to see.
Nevertheless, monitoring both this and the ‘Spam’ folder is the optimal approach to remain on top of all communications.
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